Your account
Deleting your account
Permanently delete your Penny account and understand what happens to household data.
Open Settings → Delete Account and confirm. Deletion is permanent and can't be undone.
Before you delete
- Cancel your App Store subscription. Deleting your Penny account doesn't stop billing. Use iPhone Settings → [your name] → Subscriptions.
- Sort out shared households you own. You can't delete your account while you own a household with other members in it. Contact us to transfer ownership or delete the household.
- Save anything you need. Household owners can download their data through the export API, even after a subscription lapses. Receipt images aren't included in exports; save them separately.
- Revoke bank access in your bank's third-party access settings if you no longer want the connection authorized.
What gets deleted
Your login and profile, plus every household where you're the only member, with all its financial data, notes, and receipts.
In households someone else owns, you're removed as a member and their data stays. See the privacy policy for retention details.
To remove a single bank account instead, delete the account. To remove one household but keep your login, contact us.
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